Where does this store ship from?
How long will it take to receive my order?
We are going to the shop office on monday, wednesday and friday.
Once shipped most domestic orders take anywhere 2 business days to arrive depending on the efficiency of the swiss postal service. Europe shipping delivery times may vary between 1 and 3 weeks and rest of the world (USA, Canada, Australia, Japan for exemple), it can take from 2 to 12 weeks. Yep, we are not responsible of that, so be patient !
Shipping is really expensive! What the hell? Are you ripping me off?
Nope. Please read our shipping policy for some explanations.
I am from Lausanne or Paris, will you meet me to save on shipping?
Contact us to arrange something. Most items are also available at independant record stores such as Obsession (Lausanne), Disc à Brac (Lausanne), Quixotic (Vevey) or Le Souffle Continu (Paris XI).
What is this store's return and exchange policy?
Shipping is pretty expensive - exchange & return at the customer's cost. Unless it was the store's mistake of course.
How do I pay for my order? Is it secure?
The store checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, this store has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact us. Don't be afraid, we are cool guys, and we always find a solution.